Terms of service
Luvierra — Terms of Service
Last Updated: September 2026
Welcome to Luvierra. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Luvierra. By accessing our website, placing an order, or using our services, you agree to these Terms.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws while using our website.
2. Products and Product Information
We make reasonable efforts to display product descriptions, specifications, dimensions, colors, and images as accurately as possible.
However, colors and appearance may vary slightly depending on your screen, lighting conditions, manufacturing variations, or other factors.
Certain products may be available in different sizes, colors, finishes, or configurations. Customers are responsible for reviewing the selected product variant and specifications before completing an order.
3. Pricing and Payments
All prices displayed on our website are subject to change without notice.
We reserve the right to correct pricing, product information, or other errors that may occur on the website.
Payment must be successfully authorized before an order can be processed.
4. Orders
We reserve the right to refuse, limit, or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or errors in product information.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
Customers are responsible for providing accurate billing, shipping, and contact information when placing an order.
5. Shipping and Delivery
Shipping times may vary depending on the product, destination, fulfillment location, carrier, and other circumstances.
Any estimated delivery timeframe provided on our website is an estimate and is not guaranteed unless expressly stated otherwise.
Customers are responsible for providing a complete and accurate delivery address.
For additional information, please review our Shipping Policy.
6. Returns and Refunds
Returns and refunds are subject to our Return & Refund Policy.
Customers should review the policy before making a purchase and contact Luvierra Customer Support before returning any product.
7. Lighting and Installation
Certain lighting products may require assembly or professional installation.
Customers are responsible for confirming that a product's dimensions, electrical specifications, voltage, mounting requirements, and intended use are suitable for their location before installation.
Where professional installation is appropriate, we recommend using a qualified professional.
Luvierra is not responsible for damage resulting from improper installation, modification, misuse, or installation contrary to product instructions.
8. Product Availability
Product availability may change without notice.
In rare cases, an item may become unavailable after an order has been placed. If we are unable to fulfill an order, we may cancel the affected item or order and issue an applicable refund.
9. Intellectual Property
All original content on the Luvierra website, including branding, text, graphics, website design, and other original materials, is owned by or licensed to Luvierra and may not be reproduced, distributed, or used without permission, except as permitted by applicable law.
10. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.
Your use of certain third-party services may also be subject to their respective terms and policies.
11. Prohibited Uses
You may not use our website to engage in fraudulent, unlawful, abusive, harmful, or unauthorized activities, interfere with the operation or security of the website, attempt to gain unauthorized access to our systems, or violate applicable laws or the rights of others.
12. Disclaimer
We make reasonable efforts to provide accurate and reliable information about our products and services.
Except where prohibited by applicable law, products and services are provided subject to the terms, warranties, and consumer protections required by applicable law.
Nothing in these Terms is intended to exclude or limit rights that cannot legally be excluded or limited.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Luvierra will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law.
14. Changes to These Terms
We may update these Terms from time to time. The latest version will be posted on this page with an updated revision date.
Continued use of our website after changes are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
15. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to Luvierra's business operations, subject to any mandatory consumer protection rights that apply to customers in their jurisdiction.
16. Contact Information
Questions regarding these Terms of Service may be submitted to Luvierra Customer Support using the contact information provided on our website.
